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Privacy Policy

1. Introduction

Snap Jewels ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.

2. Information We Collect

When you use our website or place an order, we may collect:

  • Name

  • Phone number

  • Email address

  • Shipping/billing address

  • Payment information (processed securely by our payment gateway — we do not store card details)

  • Order history

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate order updates via email/SMS/WhatsApp

  • Respond to customer support queries

  • Improve our website and product offerings

4. Sharing of Information

We do not sell your personal information. We share necessary information only with:

  • Payment gateway partners (Razorpay/PayU/Cashfree) to process payments

  • Courier/shipping partners to deliver your order

5. Data Security

We use industry-standard measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies to improve your browsing experience. Please refer to our Cookie Policy for details.

7. Your Rights

You may contact us to request access, correction, or deletion of your personal information.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

10. Contact Us

For any questions about this Privacy Policy, contact us via WhatsApp or Instagram.

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